At Citadel Security Group LLC, your privacy is of paramount importance to us. This Privacy Policy outlines the types of information we collect, how we use and protect it, and the measures we take to ensure your personal and contact information remains secure and confidential.

Information We Collect

We may collect the following types of information:

  • Personal Information: Basic details such as your name, email address, phone number, and mailing address when you voluntarily provide it to us through contact forms, inquiries, or service agreements.
  • Non-Personal Information: Information such as browser type, IP address, and website usage statistics, collected automatically to improve user experience and site functionality.

Use of Information

We use the information collected to:

  • Respond to your inquiries and service requests.
  • Provide you with information about our services, if requested.
  • Improve our services, website, and communication processes.

No Selling or Sharing of Contact Information

Citadel Security Group LLC does not, under any circumstances, sell or release your personal or contact information to third parties. We are committed to protecting your data and ensuring it is used solely for the purposes outlined above. We believe in earning and maintaining your trust by keeping your information private and secure.

Data Protection and Security

We implement stringent measures to protect your information, including:

  • Secure storage systems with restricted access.
  • Encryption of sensitive data during transmission.
  • Regular updates to our systems and practices to guard against unauthorized access, malware, and breaches.

Cookies and Tracking

Our website may use cookies to enhance your browsing experience. These cookies collect non-personal information to help us understand website traffic patterns and user preferences. You can adjust your browser settings to decline cookies or notify you when cookies are being used.

Your Rights

You have the right to:

  • Request access to the personal information we have about you.
  • Request corrections to inaccurate or outdated information.
  • Request the deletion of your information from our records, subject to legal and operational obligations.

To exercise any of these rights, please contact us at legal@citadelsecurityusa.com.

Changes to This Privacy Policy

Citadel Security Group LLC reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about our Privacy Policy or data protection practices, please do not hesitate to contact us at:

  • Email: legal@citadelsecurityusa.com
  • Phone: (877) 639-4301
  • Address: 129 W Sherman Way, Suite 101, Nixa, MO 65714

Thank you for trusting Citadel Security Group LLC. Your privacy is our priority.